Our Snopes account was hacked on X (formerly twitter) and we got locked out for six weeks. We finally just got it back!
See the full story in the comments below for what we had to do to get someone/anyone at X to help us.
I knew Twitter sucked now but this was ridiculious.
Imagine Support that sucks so much that you end up paying $1000 a month for premium support, only to still have to basically social engineering your way back into your account by messaging random employees.
Yeah. I even tagged Snopes asking if they got their 1000 back since they already had it for free but they didn’t response (which isn’t a surprise. it is a company. lol ) My money is on they didn’t.
I can’t wrap my head around a service being so much shit but people still forking some cash to them.
I know for a company, $1000 is change but still.
$1000 for a glorified support ticket that gets auto-closed by some AI is fucking bullshit.
Imagine Support that sucks so much that you end up paying $1000 a month for premium support, only to still have to basically social engineering your way back into your account by messaging random employees.
Yeah. I even tagged Snopes asking if they got their 1000 back since they already had it for free but they didn’t response (which isn’t a surprise. it is a company. lol ) My money is on they didn’t.
I can’t wrap my head around a service being so much shit but people still forking some cash to them.
I know for a company, $1000 is change but still.
$1000 for a glorified support ticket that gets auto-closed by some AI is fucking bullshit.