

I agree. It’s not constructive to call non-techies “dumb.” Nor is it helpful to demand they”just” spend 30 min searching for solutions online. If you love tech, this is worthwhile - if you’re, say, a rights activist you’d rather spend that time reading an important report or meeting with people to advance your work; if you’re a retiree with limited means, then it might be overwhelming to “just go online”; and if you’re a musician working on an album, why should you need to spend time on tech when you could be spending that time mixing? I see examples of Linux becoming pretty user friendly compared to days of yore (eg Mint, Ubuntu), but has that improvement somehow compromised the techie side of Linux?
Fair point - bureaucrats aren’t always good at nuance. :/
Although I still hold out hope that with Linux, there’s room for the open/volunteer approach + a for-profit model that results in investments/profits going back into the volunteer community. After all, Linux isn’t controlled by a corporation for proprietary purposes, like Windows is by Microsoft. We’ll see…or we won’t, if Linux never reaches any kind of mainstream status. :)