Wish I knew. Their DNS record is still up on NameCheap and it’s not like there is zero server at all (domain not found), my browser resolves the name fine so its being refreshed, it just never loads any data when I browse to it.

Maybe their backend fell over and their admin hasn’t realized it yet. Idk.

Cant browse directly. Appears to be offline and gone.

Get. Rid. Of. Their. Router.

ISP provided networking routers are inherently garbage. They don’t want users messing with that, because your average user doesn’t even know what the fuck an ethernet cable is and will break everything by fucking around in it.

Run your own router and put theirs into modem only mode with routing and wifi disabled. If that’s not an option ask their tech support if you can buy your own DOCSIS/fiber modem (or whatever hardware you use) and return their hardware. If they also don’t allow that… well, switch or just suck it and deal with it while the ISP rubs their nipples some more.