• Wheaties [she/her]@hexbear.net
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    9 days ago

    I wanted to see if he lost his finger

    https://xcancel.com/ZONEofTECH/status/1973019200563069276

    Update:

    • I was denied boarding due to this (been travelling for ~47h straight so this is really nice 🙃). Need to pay for a hotel for the night now and get back home tomorrow👌

    • was sent to the hospital, as an emergency

    • ring got removed

    You can see the battery all swollen.

    Won’t be wearing a smart ring ever again.

    • Wheaties [she/her]@hexbear.net
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      9 days ago

      Finally got home after way over 50h of flying/travelling 😅

      Samsung reached out to me:

      • refunded me for my overnight hotel
      • booked me a car to get me home this morning
      • collected the ring from me, for further investigation

      My finger is also doing well, aside from some small marks that I’m sure will heal in a few days.

      Some extra things to mention:

      • the battery of my ring has been acting very weird for many months (stopped lasting for more than 1-1.5 days and at one point, didn’t even power on after being charged for a full day, until I charged it for 2 days)

      • when this swelling incident happened, it wasn’t even charged

      • many other users have been experiencing similar battery life issues - old.reddit.com/r/samsung/comment…

      old.reddit.com/r/GalaxyRing/comm…

      Personally, I think there’s something going on with the battery inside many (if not most) Galaxy Rings.

      According to these posts on Reddit, Samsung has been offering free replacements but even these ended up having the same issue, later on.

      Samsung told me they’ll inform me of the investigation findings, so will keep you guys posted! Hopefully they diagnose the issue and permanently replace all the affected units.