• Hyphlosion@lemm.ee
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    6 days ago

    Always go to the company before going to your bank. They often have policies where they’ll suspend your account if you do chargebacks before going through them.

        • Sizing2673@lemmy.world
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          5 days ago

          He was saying it’s a suspicious charge and he doesn’t have any accounts with them

          So assuming it is Amazon doesn’t seem right

          • Hyphlosion@lemm.ee
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            5 days ago

            But you should still contact Amazon support so they can investigate on their end. They then might give you the green light to contact your bank for resolution if they don’t see anything on their end.